Portfolio
Expanding Flavor: Digital Success for Mellow Mushroom
Client
Mellow Mushroom
Industry
Restaurant & Hospitality (Pizza Chain)
Project type
Full-Service Digital Marketing & Brand Growth
Year
2025
Aspects of this project are confidential & can’t be displayed publicly
If you’d like to know more about this project, schedule a portfolio presentation
About the Project

Mellow Mushroom, a well-established pizza restaurant chain, sought to amplify its digital presence, drive foot traffic, and increase online orders. Despite having a loyal customer base, they faced challenges in fully utilizing digital marketing strategies to maximize engagement and revenue. Our goal was to implement a robust digital strategy that mirrored our success with Rosati’s.

The Challenge
01
Brand Awareness
Despite a strong in-store presence, the brand lacked an optimized online strategy, affecting search rankings and digital discoverability.
02
Inconsistent Social Media Engagement
There was no cohesive content strategy, resulting in sporadic posting and low customer interaction on social media platforms.
03
Meta Advertising
Existing ad campaigns were not structured for maximum ROI, leading to high acquisition costs and inefficient targeting.
04
Inefficient Customer Engagement & Retention
Lack of automated chat support and email marketing meant missed opportunities to engage and retain customers effectively.


Our Solution
To overcome these challenges, we deployed a data-driven marketing strategy tailored for the restaurant industry:
- Social Media Overhaul: Implemented a structured content plan featuring engaging visuals, promotions, user-generated content, and interactive posts to boost engagement.
- Targeted Digital Advertising: Designed and executed geo-targeted ad campaigns to attract customers within specific locations, maximizing ad spend efficiency.
- Email & Loyalty Program Integration: Developed targeted email campaigns and loyalty programs to increase repeat customer retention and drive in-store visits.
- Automated Website Chat & Lead Management: Integrated ManyChat automation for customer inquiries and streamlined database management for improved engagement.


Project Highlights

65% Increase in Social Media Engagement
A consistent posting strategy and interactive content boosted follower engagement and brand awareness.

40% Growth in Online Orders
Optimized ad targeting and automated website chat support led to a significant increase in online conversions.

Enhanced Customer Interaction & Retention
ManyChat automation improved customer support response times, while personalized email campaigns strengthened brand loyalty.

Improved Advertising ROI
Optimized ad campaigns reduced cost per acquisition and increased overall revenue from digital efforts.
Partnering with this team has been one of the best decisions for our brand. They understood our challenges and implemented solutions that not only boosted our online presence but also directly increased sales. Our digital marketing efforts are now streamlined, and we’re seeing more customers walk through our doors and place online orders than ever before!
Tito Singh
CEO @ Mellow Mushroom